Manychat Support 2023 – #1 Facebook Messenger chatbot

Enhancing Conversational Experiences: A Coder’s Perspective on Manychat Support …

Surprisingly, my child, who is not a coder like me, has actually likewise accepted ManyChat for his individual usage. In this article, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 vital suggestions for making the many of this effective platform.

What is ManyChat?

uestion for you which is we presently own a facebook company page and if the answer is yes then you absolutely require to be utilizing chatbots and i’m going to be getting concerns well what exactly is face facebook messenger bot and how can you utilize it to take full advantage of using my facebook page all that will be turning up in today’s video so remain tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is basically an automated messaging software that uses ai to assist you interact with your audience chatbot enables you to reach your customers straight and interact with them by means of the facebook messaging app like how you would generally interact with your loved ones you have the capability to program the chatbot to ask certain concerns and supply a few alternatives to help your clients deal with a problem or get to a specific location or reach a certain goal not just can you essentially use it for anything like customer care you can supply options for the most frequently asked questions like tracking deliveries scheduling a visit or just visiting your website with chatbots you can set up automated interactive conversations with your consumers to guide them with the item choice procedure to make the essential purchases since probably your audience is new to your brand name and you can remove that barrier through

conversations thereby providing the confidence to buy from you and the software application that that i’m currently using is called a manychat they are the woman software application for facebook messenger chatbots and they’re the very best on the market so there are generally three things that i actually utilize meta chat for primary offering a product number two lead generation and number three customer service so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can get started free of charge and the next step is to check in with your facebook account and they will immediately link up all of your facebook pages to manychat now once you have actually successfully registered for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so over time as you grow you’ll have the ability to see the line mature and up and up and it’s simply how it works so simply install it and you’ll see your customers grow now another thing is sometimes you may wish to see each individual subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has subscribed was unsubscribe things like that i would state that the

most valuable tool inside manychat is the development tool this the part where you get to send out a free organic traffic from your facebook page to any site that you desire don’t fret i’ll be coming back to development tools showing you exactly how to use this now another feature inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can in fact chat with them right here on manychat due to the fact that they give you that choice right here another thing is you’re going to send broadcast so whenever you have build up your customers list to state 500 or a thousand people you can begin sending out broadcast messages state hi we have a brand-new product go ahead and check it out or check out check out our service like anything that you would send in an e-mail you can in fact utilize transmitting to send out to your customers list so comparable to an e-mail list that you want to build it to your you know 5 000 or 10 000 individuals on your list you wish to begin building your subscribers on your on your chat bot and another thing is automation now this is among the theme the most important part in regards to customer care since because when you go under automation we can establish things like inviting message and default respond so i’m going to be showing you precisely how to set that up in today’s video so the first thing you want to do once you sign up for imaging chat is to set up your welcome message so whenever someone message you for the extremely first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they

will see this very first welcoming message so i’m going to show you exactly how to set this up so the first thing you wish to do is click brand-new flow and after that you want to give your brand-new circulation a name so i’m going to say welcome message test i’m going to click develop now this is the part where we get to personalize our message anybody that messages our page so you can type it right over here and after that over here you can see a preview on how it in fact appears like when someone messaged you so for the function of this training i have actually currently typed up a welcoming message so i’m just i’m just going to paste it right here so basically what i state is hey there would you like to would you like to register for our facebook messenger you will receive notices for discount rates and unique promos now discover now i have actually structured our welcoming message i wish to make a deal for them to register for our messenger due to the fact that our objective for utilizing manychat for any facebook page or any business is to build our customer list so we wish to definitely want to extend a deal to anyone that messages our page now you also want to use an incentive for people to wish to sign up for your messenger but you understand no one awakens in the early morning say hello i wish to i want to be spammed more you know through facebook messenger nobody does that you know you understand you want to absolutely give some sort of incentive for them to subscribe to your bots so what i do is i’m going to state hey if you subscribe we’ll give you discount rates special promotions things like that so that method people are more inclined to subscribe so over here people are going to be asking well how do people subscribe by means of this bot so with manychat they offer you the alternative to include a button and this is the choices that you’re going to offer to anybody that is seeing this message so uh so all you have to do is click the add button over here you have numerous various choices but in this case for the first button i simply want to say yes yes i wish to be subscribed and then you pick an action on what you want to have what you want to occur so i’m going to click action and i’m going to scroll down here and say register for bot because this is what we want individuals to do so they when they click yes they’re going to be registered for their bot and then i’m going to go on and send them a message i’m going to say in the message in that message right over here i can key in a message if they ever

click yes so so now we’re going to establish what we’re going to send to that individual if they click yes i wish to be subscribed so what management will do is that they will instantly automatically subscribe the individual to your list but we also want to tell them that we have actually gotten their subscription so over here i generally type something like this i’m simply going to proceed and paste it in i’m going to say thank you your membership is verified and then i’m going to say hi why not take pleasure in five dollar off your first purchase with us simply utilize this coupon code at check out so right away what i like to do is offer them a coupon code so for me considering that i own a shopify shop the way i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever used the specific coupon code i know that i understand that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working much better versus which one is not working as well so that’s a little cool trick that i generally do is to have a customized discount coupon code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific voucher code for each and eve for each and every one of these platforms that way you can track where your majority of your sales is coming from so over here you know you can state your subscription is validated please visit us you could also add in a button and this button says you understand visit us and from time to time you can open up a website so you can enter in your site right here so what i do is i can return over to my face to my shopify shop so this simply my test shopify

shop just going to proceed and copy my domain again once again you do wish to have a custom domain there’s a very generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i don’t want to be subscribed how do i set that up so that’s extremely easy so you wish to do is we wish to return to our welcoming message and we can add a second button so for the 2nd button obviously you want to say no and and we’ll say no thank you and then we can pick an action will and the action will simply be unsubscribe from bot just wish to click that and i also want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can

ManyChat is a leading platform that empowers services and people to construct engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to create automatic discussions, enabling companies to provide tailored experiences and improve consumer interactions.

Key Functions of ManyChat:

Visual Chatbot Contractor: ManyChat provides an easy to use user interface that makes it possible for the production of chatbots through a visual drag-and-drop home builder. You do not need to have coding skills to create interactive conversational circulations.
Integration with Several Platforms: ManyChat seamlessly integrates with numerous messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting companies to reach consumers on their chosen channels.
Automation and AI Capabilities: ManyChat provides automation features that enable chatbots to respond to user inquiries, offer information, collect information, and perform particular actions without manual intervention. The AI innovation ingrained within ManyChat improves the bot’s understanding of user intent in time.

Dynamic Content: ManyChat enables the addition of dynamic aspects such as images, videos, buttons, and carousels within conversations, enhancing the user experience and providing aesthetically enticing interactions.

 

Customization and Segmentation: With ManyChat, you can segment your audience based on their preferences, demographics, and habits. This allows for customized messaging and targeted projects, leading to higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat enables you to send scheduled messages or broadcasts to your customers, keeping them informed about updates, promotions, or news. Series permit automated drip projects, nurturing leads and directing them through the client journey.
Analytics and Insights: ManyChat supplies detailed analytics and efficiency metrics, providing you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This data helps in enhancing your chatbot method and improving client interactions.
E-commerce Integration: ManyChat effortlessly incorporates with popular e-commerce platforms, allowing services to automate product suggestions, order updates, deserted cart reminders, and more, thereby boosting the customer shopping experience.
Live Chat and Human Takeover: ManyChat permits seamless transitioning between automatic chatbots and live chat, making sure that customers can easily reach a human representative when required, providing a personalized touch to consumer assistance.
Third-Party Integrations: ManyChat uses a wide range of combinations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment gateways, and more, permitting businesses to extend their chatbot capabilities.
10 Tips for Using ManyChat Efficiently:

Strategy Your Conversational Circulation: Prior to diving into constructing your chatbot, spend time carefully planning the conversational circulation, anticipating user interactions, and defining the preferred outcomes.
Usage Personalization: Leverage user attributes and division to individualize discussions and tailor messages according to user preferences. This assists in producing a more appealing and pertinent experience.
Use Buttons and Quick Replies: Buttons and fast replies offer users with predefined alternatives, making it easier for them to browse through the conversation. Use them tactically to guide users and timely preferred actions.
Test and Optimize: Regularly evaluate your chatbot to guarantee smooth interactions and determine areas for improvement. Monitor user feedback and analytics data to enhance your chatbot’s performance with time.
Experiment with AI Characteristic: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to boost your chatbot’s understanding of user intent and supply more precise reactions.
Utilize Broadcasting and Sequences: Make the most of broadcasting and series to engage with your customers routinely. Nevertheless, be mindful of frequency and ensure your messages supply value to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your customer relationship management (CRM) system and e-mail marketing platform to sync information and flawlessly nurture leads across channels.
Display Analytics: Regularly review analytics and performance metrics to gain insights into user engagement, conversion rates, and popular conversation paths. Utilize this data to fine-tune your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards desired actions by including engaging and clear call-to-action buttons or messages at tactical points within the conversation.
Accept Live Chat: Include a seamless transition from chatbot to live chat when needed, making sure a human touch for more complicated queries or personalized support.
Prices Strategies:

ManyChat provides different pricing strategies to deal with differing business needs:

Free Strategy: Ideal for individuals or small businesses starting their chatbot journey, allowing as much as 1,000 subscribers and minimal features.
Pro Strategy: Priced at $10 monthly, this plan uses additional features, increased customer limits, and priority support.
Company Plan: Created for growing businesses, prices begins at $25 per month and offers sophisticated functions, increased subscriber limits, concern assistance, and dedicated account management.
Business Plan: Customized for large-scale businesses, providing customized pricing, advanced features, high subscriber limits, committed account management, and additional enterprise-level services.
Example Discussion Produced on ManyChat:

User: Hi, I’m interested in buying a brand-new smartphone. Can you suggest any designs?

Chatbot: Of course! We have a wide range of smartphones offered. To much better help you, could you please let me know your preferred brand and spending plan?

User: I’m considering either an iPhone or a Samsung, and my spending plan is around $800.

Chatbot: Great! Both designs offer outstanding functions and fall within your spending plan.

User: Yes, please supply me with the key features and specs of the iPhone 13.

Chatbot: The iPhone 13 functions a sensational Super Retina XDR display screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It likewise uses innovative Face ID innovation for safe unlocking. Would you like to check out other options or learn more about the iPhone 13?

User: No, that sounds interesting. How can I purchase?

Chatbot: To buy, you can visit our online shop by clicking the link listed below: [Connect]

ManyChat is a versatile platform that empowers people and services to produce appealing and interactive chatbots. With its easy to use user interface, automation capabilities, and integration with popular messaging platforms, ManyChat uses endless possibilities for boosting customer interactions, providing individualized experiences, and driving company growth. By following the ideas shared in this article, you can make the most of the capacity of ManyChat and unlock its full capabilities to deliver remarkable conversational experiences.