Enhancing Conversational Experiences: A Coder’s Viewpoint on Manychat Enquetes …
Surprisingly, my kid, who is not a coder like me, has also welcomed ManyChat for his personal use. In this article, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 important tips for making the many of this powerful platform.
What is ManyChat?
uestion for you which is we currently own a facebook business page and if the answer is yes then you absolutely require to be using chatbots and i’m going to be getting questions well just what is face facebook messenger bot and how can you use it to take full advantage of the use of my facebook page all that will be showing up in today’s video so stay tuned so if you’re not familiar with what a mess a facebook messenger bot is it is basically an automated messaging software that utilizes ai to help you engage with your audience chatbot enables you to reach your customers directly and communicate with them through the facebook messaging app like how you would usually communicate with your friends and family you have the capability to program the chatbot to ask certain questions and supply a few options to assist your consumers fix an issue or get to a specific location or reach a particular objective not just can you essentially use it for anything like customer support you can offer alternatives for the most frequently asked questions like tracking shipments scheduling a visit or merely visiting your site with chatbots you can set up automatic interactive conversations with your customers to assist them with the item selection procedure to make the needed purchases since most likely your audience is new to your brand name and you can remove that barrier through
discussions therefore providing the self-confidence to buy from you and the software application that that i’m presently using is called a manychat they are the woman software for facebook messenger chatbots and they’re the very best on the market so there are generally three things that i really utilize meta chat for primary offering an item number two list building and number 3 customer care so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get going totally free and the next step is to sign in with your facebook account and they will automatically link up all of your facebook pages to manychat now once you have effectively signed up for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll be able to see all of the active subscribers you have on your bot so gradually as you grow you’ll be able to see the line grow up and up and up and it’s just how it works so simply install it and you’ll see your customers grow now another thing is in some cases you might want to see each specific subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the development tool this the part where you get to send out a totally free organic traffic from your facebook page to any site that you desire do not stress i’ll be coming back to growth tools showing you precisely how to utilize this now another feature inside meta chat is that you can use the live chat so if anybody ever message you on your facebook page instead of visiting onto facebook you can really chat with them right here on manychat since they offer you that choice right here another thing is you’re going to send broadcast so whenever you have develop your customers list to state 500 or a thousand individuals you can begin sending broadcast messages say hello we have a new product proceed and check it out or check out check out our service like anything that you would send in an email you can actually utilize transmitting to send to your subscribers list so comparable to an email list that you wish to construct it to your you know 5 000 or 10 000 individuals on your list you want to start developing your subscribers on your on your chat bot and another thing is automation now this is one of the theme the most vital part in regards to customer service because since when you go under automation we can set up things like inviting message and default reply so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you wish to do when you sign up for imaging chat is to set up your welcome message so whenever somebody message you for the really first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this first welcoming message so i’m going to show you precisely how to set this up so the first thing you want to do is click brand-new flow and after that you wish to give your brand-new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to personalize our message anybody that messages our page so you can type it right over here and after that over here you can see a sneak peek on how it really appears like when someone messaged you so for the purpose of this training i have currently typed up a welcoming message so i’m simply i’m simply going to paste it right here so basically what i say is hey there would you like to would you like to subscribe to our facebook messenger you will receive notices for discount rates and special promos now notice now i have structured our inviting message i want to make a deal for them to register for our messenger due to the fact that our end goal for using manychat for any facebook page or any business is to construct our customer list so we wish to certainly wish to extend a deal to anyone that messages our page now you likewise wish to offer a reward for individuals to want to sign up for your messenger but you know nobody wakes up in the early morning say hey i want to i wish to be spammed more you know through facebook messenger nobody does that you understand you understand you wish to certainly give some sort of reward for them to sign up for your bots so what i do is i’m going to say hi if you subscribe we’ll provide you discount rates unique promotions things like that so that way people are more likely to subscribe so over here individuals are going to be asking well how do people subscribe via this bot so with manychat they give you the option to include a button and this is the options that you’re going to offer to anybody that is seeing this message so uh so all you need to do is click the include button over here you have multiple various choices however in this case for the very first button i simply wish to say yes yes i want to be subscribed and then you choose an action on what you want to have what you wish to happen so i’m going to click action and i’m going to scroll down here and say subscribe to bot since this is what we want people to do so they when they click yes they’re going to be registered for their bot and then i’m going to go ahead and send them a message i’m going to say in the message in that message right over here i can enter a message if they ever
click yes so so now we’re going to set up what we’re going to send to that person if they click yes i wish to be subscribed so what management will do is that they will immediately automatically subscribe the individual to your list however we likewise wish to tell them that we have gotten their subscription so over here i normally type something like this i’m just going to proceed and paste it in i’m going to say thank you your membership is validated and after that i’m going to say hey why not take pleasure in five dollar off your first purchase with us simply utilize this coupon code at check out so right away what i like to do is provide them a discount coupon code so for me since i own a shopify store the way i like to track my leads that are originating from my facebook messenger is i can return to and track whoever used the specific voucher code i know that i understand that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working much better versus which one is not working as well so that’s a little cool trick that i usually do is to have a customized coupon code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular coupon code for each and eve for each and every among these platforms that way you can track where your majority of your sales is coming from so over here you understand you can say your membership is validated please visit us you could likewise add in this button and a button says you know visit us and once in a while you can open a site so you can enter in your website right here so what i do is i can come back over to my face to my shopify store so this simply my test shopify
shop just going to go on and copy my domain again again you do wish to have a customized domain there’s a very generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if someone says no i do not wish to be subscribed how do i set that up so that’s very basic so you want to do is we wish to return to our welcoming message and we can add a second button so for the 2nd button obviously you wish to say no and and we’ll say no thank you and after that we can select an action will and the action will simply be unsubscribe from bot just wish to click that and i also want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers services and individuals to develop interesting and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of expert system (AI) to create automatic discussions, permitting companies to supply tailored experiences and improve consumer interactions.
Secret Functions of ManyChat:
Visual Chatbot Builder: ManyChat provides an easy to use interface that enables the development of chatbots through a visual drag-and-drop contractor. You don’t require to have coding skills to create interactive conversational flows.
Combination with Multiple Platforms: ManyChat seamlessly integrates with numerous messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, enabling services to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat provides automation features that enable chatbots to react to user queries, offer details, gather information, and perform particular actions without manual intervention. The AI technology embedded within ManyChat improves the bot’s understanding of user intent gradually.
Dynamic Content: ManyChat enables the inclusion of vibrant elements such as images, videos, buttons, and carousels within conversations, improving the user experience and providing visually attractive interactions.
Customization and Segmentation: With ManyChat, you can section your audience based on their preferences, demographics, and habits. This allows for customized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send scheduled messages or broadcasts to your subscribers, keeping them informed about updates, promotions, or news. Series allow for automated drip projects, supporting leads and guiding them through the client journey.
Analytics and Insights: ManyChat supplies comprehensive analytics and performance metrics, providing you valuable insights into your chatbot’s performance, user engagement, and conversion rates. This data helps in enhancing your chatbot method and enhancing consumer interactions.
E-commerce Integration: ManyChat effortlessly integrates with popular e-commerce platforms, allowing services to automate item suggestions, order updates, abandoned cart reminders, and more, thereby boosting the consumer shopping experience.
Live Chat and Human Takeover: ManyChat enables smooth transitioning between automatic chatbots and live chat, ensuring that consumers can quickly reach a human representative when required, supplying a personalized touch to consumer assistance.
Third-Party Integrations: ManyChat offers a large range of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, allowing businesses to extend their chatbot abilities.
10 Tips for Using ManyChat Efficiently:
Strategy Your Conversational Flow: Before diving into constructing your chatbot, hang around carefully preparing the conversational flow, preparing for user interactions, and defining the desired results.
Usage Personalization: Take advantage of user attributes and segmentation to customize discussions and tailor messages according to user choices. This helps in developing a more engaging and appropriate experience.
Use Buttons and Quick Replies: Buttons and fast replies offer users with predefined options, making it much easier for them to navigate through the discussion. Use them tactically to assist users and prompt desired actions.
Test and Optimize: Regularly test your chatbot to make sure smooth interactions and recognize areas for improvement. Monitor user feedback and analytics information to enhance your chatbot’s efficiency in time.
Try Out AI Characteristic: Explore ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to boost your chatbot’s understanding of user intent and offer more accurate actions.
Utilize Broadcasting and Sequences: Take advantage of broadcasting and series to engage with your subscribers regularly. Be mindful of frequency and ensure your messages offer worth to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your consumer relationship management (CRM) system and e-mail marketing platform to sync information and seamlessly support leads across channels.
Screen Analytics: Routinely evaluation analytics and performance metrics to acquire insights into user engagement, conversion rates, and popular conversation paths. Use this data to improve your chatbot method.
Supply Clear Call-to-Actions: Guide users towards preferred actions by consisting of clear and engaging call-to-action buttons or messages at strategic points within the conversation.
Embrace Live Chat: Incorporate a seamless shift from chatbot to live chat when required, making sure a human touch for more complex queries or personalized assistance.
ManyChat provides different rates strategies to deal with differing company requirements:
Free Strategy: Suitable for people or small companies beginning their chatbot journey, enabling approximately 1,000 subscribers and minimal functions.
Pro Plan: Priced at $10 per month, this strategy offers extra functions, increased customer limitations, and concern support.
Service Plan: Created for growing services, rates starts at $25 each month and supplies sophisticated functions, increased customer limitations, top priority support, and dedicated account management.
Business Plan: Customized for large-scale services, offering custom-made prices, advanced functions, high subscriber limits, dedicated account management, and extra enterprise-level services.
Example Discussion Produced on ManyChat:
User: Hi, I have an interest in acquiring a brand-new smart device. Can you suggest any models?
Chatbot: Obviously! We have a wide variety of mobile phones offered. To much better assist you, could you please let me know your preferred brand and spending plan?
User: I’m thinking about either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Both models use exceptional features and fall within your spending plan.
User: Yes, please offer me with the crucial functions and specifications of the iPhone 13.
Chatbot: The iPhone 13 features a stunning Super Retina XDR display, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also uses innovative Face ID innovation for protected unlocking. Would you like to check out other alternatives or learn more about the iPhone 13?
User: No, that sounds fascinating. How can I purchase?
Chatbot: To make a purchase, you can visit our online shop by clicking the link below: [Connect]
ManyChat is a flexible platform that empowers individuals and organizations to develop interesting and interactive chatbots. With its easy to use interface, automation capabilities, and integration with popular messaging platforms, ManyChat offers endless possibilities for enhancing customer interactions, providing customized experiences, and driving business growth. By following the ideas shared in this post, you can make the most of the potential of ManyChat and unlock its full capabilities to deliver extraordinary conversational experiences.