Enhancing Conversational Experiences: A Coder’s Point of view on How To Link Manychat To Facebook Page …
Interestingly, my boy, who is not a coder like me, has likewise embraced ManyChat for his individual usage. In this article, I will dive into the world of ManyChat, shedding light on its features, advantages, and prospective applications, while sharing 10 important tips for making the many of this powerful platform.
What is ManyChat?
uestion for you and that is we currently own a facebook company page and if the answer is yes then you absolutely require to be utilizing chatbots and i’m going to be getting concerns well what exactly is face facebook messenger bot and how can you utilize it to take full advantage of using my facebook page all that will be turning up in today’s video so stay tuned so if you’re not familiar with what a mess a facebook messenger bot is it is generally an automated messaging software application that uses ai to help you engage with your audience chatbot allows you to reach your customers directly and communicate with them through the facebook messaging app like how you would normally interact with your friends and family you have the ability to program the chatbot to ask certain questions and offer a couple of alternatives to help your consumers fix a problem or get to a certain place or reach a particular objective not only can you basically utilize it for anything like customer service you can offer options for the most frequently asked questions like tracking deliveries booking an appointment or simply visiting your website with chatbots you can establish automatic interactive conversations with your consumers to direct them with the product choice process to make the essential purchases due to the fact that more than likely your audience is new to your brand name and you can remove that barrier through
discussions consequently providing the confidence to buy from you and the software application that that i’m presently using is called a manychat they are the lady software application for facebook messenger chatbots and they’re the best on the market so there are basically three things that i really use meta chat for top selling a product second list building and number three client service so in today’s boot so in today’s video i’ll be revealing you a quick tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can start totally free and the next step is to sign in with your facebook account and they will automatically link up all of your facebook pages to manychat now when you have actually successfully registered for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so with time as you grow you’ll have the ability to see the line mature and up and up and it’s simply how it works so just install it and you’ll see your subscribers grow now another thing is often you might wish to see each individual subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would state that the
most valuable tool inside manychat is the development tool this the part where you get to send out a totally free organic traffic from your facebook page to any website that you desire don’t stress i’ll be coming back to development tools showing you precisely how to utilize this now another function inside meta chat is that you can use the live chat so if anybody ever message you on your facebook page instead of logging in onto facebook you can really chat with them right here on manychat since they give you that alternative right here another thing is you’re going to send broadcast so whenever you have build up your customers list to say 500 or a thousand people you can begin sending out broadcast messages say hi we have a brand-new product go ahead and check it out or have a look at check out our service like anything that you would send in an e-mail you can in fact use broadcasting to send to your customers list so comparable to an e-mail list that you wish to construct it to your you understand 5 000 or 10 000 people on your list you want to start developing your customers on your on your chat bot and another thing is automation now this is among the style the most vital part in terms of customer support because because when you go under automation we can set up things like welcoming message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you want to do when you sign up for imaging chat is to establish your welcome message so whenever somebody message you for the really very first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this first inviting message so i’m going to reveal you precisely how to set this up so the first thing you want to do is click new flow and after that you want to give your brand-new flow a name so i’m going to say welcome message test i’m going to click develop now this is the part where we get to customize our message anyone that messages our page so you can type it right over here and then over here you can see a sneak peek on how it in fact looks like when someone messaged you so for the purpose of this training i have actually already typed up a welcoming message so i’m simply i’m simply going to paste it right here so essentially what i say is hey there would you like to would you like to subscribe to our facebook messenger you will get notices for discounts and unique promotions now see now i have actually structured our inviting message i wish to make an offer for them to sign up for our messenger due to the fact that our objective for using manychat for any facebook page or any business is to build our subscriber list so we want to absolutely want to extend an offer to anyone that messages our page now you likewise want to provide an incentive for people to want to sign up for your messenger but you know no one gets up in the morning state hey i want to i want to be spammed more you know through facebook messenger nobody does that you know you understand you want to certainly provide some sort of reward for them to subscribe to your bots so what i do is i’m going to state hey if you subscribe we’ll offer you discount rates special promotions things like that so that way people are more likely to subscribe so over here individuals are going to be asking well how do individuals subscribe through this bot so with manychat they give you the option to include a button and this is the choices that you’re going to supply to anyone that is seeing this message so uh so all you need to do is click the add button over here you have several various options but in this case for the first button i simply wish to say yes yes i wish to be subscribed and after that you pick an action on what you want to have what you want to take place so i’m going to click action and i’m going to scroll down here and state register for bot since this is what we want people to do so they when they click yes they’re going to be registered for their bot and then i’m going to go on and send them a message i’m going to say in the message in that message right over here i can type in a message if they ever
click yes so so now we’re going to set up what we’re going to send out to that person if they click yes i want to be subscribed so what management will do is that they will automatically automatically subscribe the individual to your list but we likewise wish to tell them that we have actually received their membership so over here i normally type something like this i’m just going to go ahead and paste it in i’m going to say thank you your subscription is confirmed and then i’m going to state hey why not enjoy five dollar off your first purchase with us just utilize this coupon code at check out so immediately what i like to do is provide them a voucher code so for me considering that i own a shopify store the method i like to track my leads that are originating from my facebook messenger is i can return to and track whoever utilized the specific discount coupon code i understand that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than emails that way i can track what’s working much better versus which one is not working as well so that’s a little cool technique that i usually do is to have a customized voucher code for emails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a specific coupon code for each and eve for each and each and every single among these platforms that way you can track where your majority of your sales is originating from so over here you understand you can say your membership is verified please visit us you could also include a button and this button states you know visit us and from time to time you can open a site so you can enter in your site right here so what i do is i can return over to my face to my shopify store so this just my test shopify
store simply going to go on and copy my domain again once again you do want to have a customized domain there’s a really generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if someone says no i do not want to be subscribed how do i set that up so that’s extremely basic so you wish to do is we want to return to our inviting message and we can add a 2nd button so for the second button clearly you want to say no and and we’ll say no thank you and after that we can select an action will and the action will just be unsubscribe from bot simply want to click that and i also want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers people and businesses to construct interesting and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to create automated discussions, permitting organizations to provide personalized experiences and boost client interactions.
Key Features of ManyChat:
Visual Chatbot Builder: ManyChat provides an easy to use interface that allows the production of chatbots through a visual drag-and-drop builder. You do not need to have coding abilities to create interactive conversational flows.
Integration with Multiple Platforms: ManyChat seamlessly incorporates with different messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, allowing businesses to reach consumers on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation features that make it possible for chatbots to react to user queries, supply details, collect data, and carry out specific actions without manual intervention. The AI technology ingrained within ManyChat improves the bot’s understanding of user intent in time.
Dynamic Material: ManyChat enables the inclusion of dynamic components such as images, videos, buttons, and carousels within discussions, boosting the user experience and supplying visually attractive interactions.
Customization and Division: With ManyChat, you can segment your audience based upon their choices, demographics, and habits. This permits individualized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send out scheduled messages or broadcasts to your subscribers, keeping them informed about updates, promotions, or news. Series enable automated drip campaigns, nurturing leads and directing them through the consumer journey.
Analytics and Insights: ManyChat supplies detailed analytics and efficiency metrics, providing you important insights into your chatbot’s performance, user engagement, and conversion rates. This data helps in enhancing your chatbot method and enhancing consumer interactions.
E-commerce Integration: ManyChat effortlessly integrates with popular e-commerce platforms, enabling businesses to automate product recommendations, order updates, abandoned cart reminders, and more, therefore enhancing the customer shopping experience.
Live Chat and Human Takeover: ManyChat permits smooth transitioning in between automated chatbots and live chat, ensuring that clients can easily reach a human agent when required, supplying an individualized touch to customer support.
Third-Party Integrations: ManyChat offers a vast array of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment entrances, and more, enabling services to extend their chatbot capabilities.
10 Tips for Using ManyChat Effectively:
Strategy Your Conversational Circulation: Prior to diving into developing your chatbot, spend time thoroughly planning the conversational flow, preparing for user interactions, and specifying the desired outcomes.
Use Customization: Take advantage of user qualities and division to individualize conversations and tailor messages according to user choices. This assists in producing a more relevant and interesting experience.
Use Buttons and Quick Replies: Buttons and quick replies provide users with predefined choices, making it simpler for them to browse through the conversation. Use them tactically to direct users and prompt wanted actions.
Test and Enhance: Frequently test your chatbot to guarantee smooth interactions and recognize locations for improvement. Screen user feedback and analytics data to enhance your chatbot’s performance gradually.
Explore AI Features: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to enhance your chatbot’s understanding of user intent and offer more accurate responses.
Take Advantage Of Broadcasting and Sequences: Take advantage of broadcasting and sequences to engage with your subscribers regularly. Be conscious of frequency and ensure your messages provide worth to the users.
Incorporate with CRM and Email Marketing: Connect ManyChat with your customer relationship management (CRM) system and email marketing platform to sync information and seamlessly nurture leads throughout channels.
Monitor Analytics: Regularly evaluation analytics and efficiency metrics to get insights into user engagement, conversion rates, and popular conversation paths. Use this information to refine your chatbot technique.
Offer Clear Call-to-Actions: Guide users towards desired actions by consisting of clear and compelling call-to-action buttons or messages at tactical points within the discussion.
Welcome Live Chat: Integrate a smooth transition from chatbot to live chat when required, guaranteeing a human touch for more intricate inquiries or personalized help.
ManyChat uses different prices strategies to cater to differing business needs:
Free Strategy: Perfect for people or small businesses starting their chatbot journey, permitting approximately 1,000 subscribers and minimal features.
Pro Plan: Priced at $10 monthly, this strategy uses additional functions, increased customer limitations, and concern support.
Business Plan: Designed for growing businesses, prices starts at $25 each month and supplies sophisticated features, increased subscriber limits, top priority assistance, and devoted account management.
Enterprise Strategy: Tailored for large-scale services, using customized pricing, advanced functions, high customer limitations, devoted account management, and additional enterprise-level services.
Example Discussion Created on ManyChat:
User: Hi, I have an interest in buying a new smartphone. Can you advise any models?
Chatbot: Of course! We have a large range of smartphones offered. To better help you, could you please let me know your preferred brand name and budget plan?
User: I’m thinking about either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Based on your choices, I recommend the iPhone 13 and the Samsung Galaxy S21. Both designs use outstanding features and fall within your spending plan. Would you like more details about either of these models?
User: Yes, please provide me with the essential features and requirements of the iPhone 13.
Chatbot: The iPhone 13 features a stunning Super Retina XDR display, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also provides innovative Face ID innovation for safe unlocking. Would you like to explore other options or discover more about the iPhone 13?
User: No, that sounds fascinating. How can I buy?
Chatbot: To purchase, you can visit our online shop by clicking the link below: [Connect]
ManyChat is a versatile platform that empowers organizations and people to create interactive and engaging chatbots. With its easy to use user interface, automation abilities, and integration with popular messaging platforms, ManyChat offers endless possibilities for boosting consumer interactions, providing individualized experiences, and driving company growth. By following the suggestions shared in this post, you can make the most of the potential of ManyChat and unlock its full capabilities to deliver extraordinary conversational experiences.