Enhancing Conversational Experiences: A Coder’s Point of view on Convert Manychat Bot Into Flow Only To Another Bot …
Surprisingly, my son, who is not a coder like me, has also embraced ManyChat for his individual usage. In this post, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 vital suggestions for making the most of this effective platform.
What is ManyChat?
uestion for you and that is we presently own a facebook company page and if the response is yes then you definitely require to be using chatbots and i’m going to be getting questions well exactly what is face facebook messenger bot and how can you use it to optimize using my facebook page all that will be coming up in today’s video so stay tuned so if you’re not familiar with what a mess a facebook messenger bot is it is basically an automated messaging software that uses ai to assist you engage with your audience chatbot enables you to reach your consumers straight and communicate with them via the facebook messaging app like how you would normally interact with your loved ones you have the ability to program the chatbot to ask specific questions and supply a few options to assist your customers get or fix a problem to a certain location or reach a specific goal not only can you essentially use it for anything like customer support you can offer choices for the most frequently asked questions like tracking deliveries reserving an appointment or merely visiting your website with chatbots you can set up automated interactive discussions with your customers to assist them with the item selection process to make the needed purchases because most likely your audience is new to your brand and you can remove that barrier through
conversations therefore giving them the self-confidence to buy from you and the software application that that i’m presently utilizing is called a manychat they are the woman software for facebook messenger chatbots and they’re the very best on the marketplace so there are essentially three things that i in fact utilize meta chat for primary offering a product second list building and number 3 customer support so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can begin totally free and the next step is to check in with your facebook account and they will automatically connect all of your facebook pages to manychat now once you have effectively registered for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so gradually as you grow you’ll be able to see the line grow up and up and up and it’s simply how it works so just install it and you’ll see your subscribers grow now another thing is sometimes you may wish to see each specific customers to your list so if you look under audience you’ll be able to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would say that the
most important tool inside manychat is the development tool this the part where you get to send a complimentary organic traffic from your facebook page to any website that you desire do not worry i’ll be coming back to development tools revealing you precisely how to use this now another feature inside meta chat is that you can use the live chat so if anyone ever message you on your facebook page instead of visiting onto facebook you can actually talk with them right here on manychat because they offer you that option right here another thing is you’re going to send out broadcast so whenever you have develop your customers list to say 500 or a thousand people you can start sending broadcast messages state hey we have a new product go ahead and check it out or have a look at check out our service like anything that you would send out in an e-mail you can actually utilize relaying to send out to your subscribers list so similar to an email list that you wish to develop it to your you understand 5 000 or 10 000 people on your list you wish to begin developing your customers on your on your chat bot and another thing is automation now this is among the style the most fundamental part in regards to customer service because due to the fact that when you go under automation we can set up things like welcoming message and default respond so i’m going to be showing you exactly how to set that up in today’s video so the first thing you wish to do when you sign up for imaging chat is to establish your welcome message so whenever somebody message you for the very very first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this very first inviting message so i’m going to reveal you exactly how to set this up so the first thing you wish to do is click new circulation and then you wish to offer your brand-new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and then over here you can see a sneak peek on how it in fact looks like when someone messaged you so for the function of this training i have actually currently typed up an inviting message so i’m simply i’m simply going to paste it right here so basically what i state is hey there would you like to would you like to register for our facebook messenger you will receive alerts for discount rates and special promotions now see now i have actually structured our inviting message i want to make a deal for them to register for our messenger due to the fact that our end goal for utilizing manychat for any facebook page or any business is to build our subscriber list so we want to certainly wish to extend an offer to anybody that messages our page now you also wish to use a reward for people to want to sign up for your messenger however you know nobody wakes up in the morning state hello i wish to i want to be spammed more you understand through facebook messenger nobody does that you understand you understand you want to absolutely give some sort of incentive for them to sign up for your bots so what i do is i’m going to state hi if you subscribe we’ll give you discounts special promotions things like that so that way individuals are more inclined to subscribe so over here people are going to be asking well how do individuals subscribe by means of this bot so with manychat they offer you the choice to add a button and this is the choices that you’re going to provide to anybody that is seeing this message so uh so all you have to do is click the add button over here you have numerous various choices however in this case for the very first button i simply want to say yes yes i wish to be subscribed and after that you select an action on what you want to have what you wish to happen so i’m going to click action and i’m going to scroll down here and say register for bot due to the fact that this is what we want individuals to do so they when they click yes they’re going to be subscribed to their bot and after that i’m going to proceed and send them a message i’m going to state in the message because message right over here i can type in a message if they ever
click yes so so now we’re going to set up what we’re going to send to that person if they click yes i wish to be subscribed so what management will do is that they will immediately instantly subscribe the person to your list however we likewise want to tell them that we have actually gotten their membership so over here i normally type something like this i’m just going to proceed and paste it in i’m going to say thank you your subscription is validated and then i’m going to state hello why not delight in five dollar off your very first purchase with us just utilize this coupon code at check out so right away what i like to do is use them a coupon code so for me considering that i own a shopify shop the method i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever used the specific coupon code i know that i know that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of e-mails that way i can track what’s working much better versus which one is not working as well so that’s a little cool trick that i generally do is to have a custom voucher code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular voucher code for each and eve for each and every single among these platforms that way you can track where your majority of your sales is coming from so over here you know you can say your membership is confirmed please visit us you might also add in a button and this button states you know visit us and once in a while you can open up a site so you can enter in your website right here so what i do is i can return over to my face to my shopify shop so this just my test shopify
store simply going to go ahead and copy my domain again again you do wish to have a custom domain there’s a really generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i do not wish to be subscribed how do i set that up so that’s really easy so you wish to do is we want to return to our inviting message and we can include a 2nd button so for the second button undoubtedly you wish to say no and and we’ll say no thank you and then we can choose an action will and the action will simply be unsubscribe from bot just want to click that and i likewise wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers businesses and people to develop interactive and engaging chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to develop automated conversations, allowing services to supply tailored experiences and improve customer interactions.
Secret Functions of ManyChat:
Visual Chatbot Builder: ManyChat provides an easy to use interface that makes it possible for the production of chatbots through a visual drag-and-drop contractor. You don’t require to have coding abilities to develop interactive conversational flows.
Combination with Numerous Platforms: ManyChat seamlessly integrates with numerous messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing services to reach consumers on their chosen channels.
Automation and AI Capabilities: ManyChat provides automation features that allow chatbots to respond to user inquiries, provide info, gather data, and perform specific actions without manual intervention. The AI technology ingrained within ManyChat improves the bot’s understanding of user intent in time.
Dynamic Content: ManyChat allows the addition of dynamic aspects such as images, videos, buttons, and carousels within conversations, enhancing the user experience and supplying visually attractive interactions.
Personalization and Division: With ManyChat, you can section your audience based upon their choices, demographics, and behavior. This enables personalized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send out scheduled messages or broadcasts to your customers, keeping them notified about updates, promos, or news. Series enable automated drip campaigns, supporting leads and guiding them through the customer journey.
Analytics and Insights: ManyChat supplies comprehensive analytics and efficiency metrics, providing you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This information assists in enhancing your chatbot strategy and improving client interactions.
E-commerce Combination: ManyChat seamlessly integrates with popular e-commerce platforms, enabling services to automate item recommendations, order updates, abandoned cart tips, and more, thereby improving the consumer shopping experience.
Live Chat and Human Takeover: ManyChat permits smooth transitioning between automated chatbots and live chat, making sure that clients can quickly reach a human representative when needed, supplying a customized touch to consumer assistance.
Third-Party Integrations: ManyChat offers a large range of combinations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, permitting organizations to extend their chatbot capabilities.
10 Tips for Utilizing ManyChat Efficiently:
Plan Your Conversational Flow: Before diving into developing your chatbot, spend time carefully preparing the conversational flow, expecting user interactions, and specifying the preferred results.
Usage Personalization: Utilize user attributes and segmentation to customize conversations and tailor messages according to user choices. This assists in developing a more relevant and interesting experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies offer users with predefined alternatives, making it easier for them to navigate through the conversation. Use them tactically to guide users and prompt desired actions.
Test and Optimize: Routinely evaluate your chatbot to guarantee smooth interactions and identify areas for improvement. Display user feedback and analytics data to optimize your chatbot’s efficiency gradually.
Try Out AI Features: Explore ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and supply more accurate reactions.
Take Advantage Of Broadcasting and Sequences: Benefit from broadcasting and series to engage with your subscribers regularly. Be conscious of frequency and ensure your messages supply worth to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your customer relationship management (CRM) system and email marketing platform to sync data and perfectly nurture leads across channels.
Monitor Analytics: Frequently evaluation analytics and efficiency metrics to acquire insights into user engagement, conversion rates, and popular discussion courses. Utilize this information to improve your chatbot method.
Offer Clear Call-to-Actions: Guide users towards wanted actions by consisting of engaging and clear call-to-action buttons or messages at strategic points within the conversation.
Welcome Live Chat: Incorporate a seamless transition from chatbot to live chat when required, guaranteeing a human touch for more complicated queries or tailored help.
ManyChat offers different pricing plans to cater to differing organization needs:
Free Plan: Suitable for people or small businesses beginning their chatbot journey, allowing as much as 1,000 customers and limited functions.
Pro Plan: Priced at $10 monthly, this plan uses additional functions, increased subscriber limits, and concern assistance.
Organization Strategy: Designed for growing services, prices begins at $25 monthly and offers sophisticated features, increased subscriber limits, concern support, and dedicated account management.
Business Plan: Tailored for large-scale businesses, providing custom-made pricing, advanced functions, high subscriber limitations, dedicated account management, and additional enterprise-level services.
Example Conversation Produced on ManyChat:
User: Hi, I’m interested in acquiring a brand-new mobile phone. Can you recommend any designs?
Chatbot: Naturally! We have a vast array of mobile phones offered. To better assist you, could you please let me understand your preferred brand name and spending plan?
User: I’m considering either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Both models provide excellent functions and fall within your budget.
User: Yes, please provide me with the crucial functions and requirements of the iPhone 13.
Chatbot: The iPhone 13 functions a sensational Super Retina XDR display, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also provides sophisticated Face ID innovation for protected unlocking. Would you like to check out other alternatives or discover more about the iPhone 13?
User: No, that sounds fascinating. How can I purchase?
Chatbot: To purchase, you can visit our online shop by clicking the link below: [Link]
ManyChat is a flexible platform that empowers people and businesses to create engaging and interactive chatbots. With its user-friendly user interface, automation abilities, and integration with popular messaging platforms, ManyChat uses limitless possibilities for improving customer interactions, supplying tailored experiences, and driving service growth. By following the ideas shared in this article, you can make the most of the potential of ManyChat and unlock its complete abilities to deliver remarkable conversational experiences.