Enhancing Conversational Experiences: A Coder’s Viewpoint on Como Criar Sequencias Manychat …
Interestingly, my child, who is not a coder like me, has also accepted ManyChat for his personal usage. In this post, I will dive into the world of ManyChat, shedding light on its features, benefits, and prospective applications, while sharing 10 important ideas for making the many of this effective platform.
What is ManyChat?
uestion for you and that is we currently own a facebook service page and if the answer is yes then you absolutely need to be using chatbots and i’m going to be getting concerns well exactly what is face facebook messenger bot and how can you use it to take full advantage of using my facebook page all that will be turning up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is generally an automated messaging software application that uses ai to help you communicate with your audience chatbot permits you to reach your customers directly and communicate with them via the facebook messaging app like how you would usually communicate with your family and friends you have the ability to program the chatbot to ask specific questions and supply a few options to help your consumers get or deal with an issue to a particular place or reach a particular objective not only can you essentially use it for anything like customer care you can offer options for the most frequently asked questions like tracking shipments reserving a consultation or merely visiting your website with chatbots you can establish automatic interactive discussions with your consumers to guide them with the product selection process to make the required purchases due to the fact that probably your audience is new to your brand and you can remove that barrier through
discussions thus giving them the self-confidence to purchase from you and the software that that i’m currently using is called a manychat they are the lady software for facebook messenger chatbots and they’re the best on the market so there are basically 3 things that i in fact utilize meta chat for primary offering a product second list building and number 3 customer support so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can begin for free and the next step is to check in with your facebook account and they will automatically link all of your facebook pages to manychat now when you have actually successfully registered for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so in time as you grow you’ll be able to see the line grow up and up and up and it’s simply how it works so simply install it and you’ll see your subscribers grow now another thing is sometimes you may wish to see each private customers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the growth tool this the part where you get to send a complimentary natural traffic from your facebook page to any website that you desire do not fret i’ll be returning to growth tools revealing you exactly how to utilize this now another function inside meta chat is that you can use the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can in fact chat with them right here on manychat because they give you that alternative right here another thing is you’re going to send broadcast so whenever you have develop your customers list to say 500 or a thousand people you can start sending broadcast messages say hey we have a brand-new product go ahead and check it out or check out check out our service like anything that you would send in an email you can really utilize relaying to send to your subscribers list so similar to an email list that you wish to develop it to your you know 5 000 or 10 000 individuals on your list you want to start constructing your customers on your on your chat bot and another thing is automation now this is one of the style the most vital part in terms of customer service because due to the fact that when you go under automation we can establish things like inviting message and default reply so i’m going to be showing you precisely how to set that up in today’s video so the first thing you want to do once you sign up for imaging chat is to set up your welcome message so whenever somebody message you for the really first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this very first welcoming message so i’m going to show you precisely how to set this up so the first thing you wish to do is click new circulation and after that you want to give your new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and after that over here you can see a sneak peek on how it actually looks like when somebody messaged you so for the purpose of this training i have actually currently typed up an inviting message so i’m just i’m just going to paste it right here so basically what i state is hey there would you like to would you like to subscribe to our facebook messenger you will receive notifications for discount rates and special promotions now see now i have structured our inviting message i wish to make an offer for them to subscribe to our messenger because our objective for using manychat for any facebook page or any company is to develop our customer list so we wish to absolutely want to extend a deal to anybody that messages our page now you also wish to offer an incentive for people to wish to subscribe to your messenger but you know no one awakens in the morning state hi i wish to i wish to be spammed more you know through facebook messenger no one does that you know you know you want to absolutely provide some sort of incentive for them to register for your bots so what i do is i’m going to say hey if you subscribe we’ll give you discount rates unique promos things like that so that way people are more likely to subscribe so over here individuals are going to be asking well how do individuals subscribe via this bot so with manychat they provide you the alternative to include a button and this is the options that you’re going to provide to anyone that is seeing this message so uh so all you need to do is click the add button over here you have multiple various alternatives however in this case for the first button i simply wish to say yes yes i want to be subscribed and after that you select an action on what you wish to have what you wish to occur so i’m going to click action and i’m going to scroll down here and state sign up for bot since this is what we desire individuals to do so they when they click yes they’re going to be signed up for their bot and then i’m going to go on and send them a message i’m going to say in the message because message right over here i can type in a message if they ever
click yes so so now we’re going to establish what we’re going to send out to that individual if they click yes i want to be subscribed so what management will do is that they will immediately automatically subscribe the person to your list but we also wish to tell them that we have received their membership so over here i usually type something like this i’m simply going to go ahead and paste it in i’m going to say thank you your subscription is validated and then i’m going to say hey why not enjoy five dollar off your first purchase with us simply utilize this coupon code at check out so immediately what i like to do is use them a discount coupon code so for me considering that i own a shopify shop the method i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever utilized the particular discount coupon code i know that i understand that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of emails that way i can track what’s working much better versus which one is not working as well so that’s a little cool technique that i generally do is to have a custom coupon code for e-mails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a specific coupon code for each and eve for each and every one of these platforms that way you can track where your majority of your sales is coming from so over here you understand you can state your subscription is validated please visit us you could likewise include this button and a button says you know visit us and now and then you can open a website so you can enter in your site right here so what i do is i can come back over to my face to my shopify shop so this just my test shopify
shop just going to go on and copy my domain again again you do wish to have a custom domain there’s a very generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if somebody says no i do not want to be subscribed how do i set that up so that’s really easy so you want to do is we wish to return to our inviting message and we can add a second button so for the 2nd button certainly you want to say no and and we’ll say no thank you and after that we can choose an action will and the action will simply be unsubscribe from bot simply want to click that and i also want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers businesses and individuals to develop engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to produce automatic conversations, permitting companies to provide customized experiences and improve customer interactions.
Key Functions of ManyChat:
Visual Chatbot Home builder: ManyChat offers an easy to use user interface that makes it possible for the development of chatbots through a visual drag-and-drop home builder. You don’t need to have coding abilities to design interactive conversational circulations.
Combination with Numerous Platforms: ManyChat flawlessly integrates with numerous messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, enabling services to reach consumers on their preferred channels.
Automation and AI Capabilities: ManyChat offers automation features that make it possible for chatbots to react to user queries, supply details, gather information, and perform particular actions without manual intervention. The AI innovation embedded within ManyChat improves the bot’s understanding of user intent over time.
Dynamic Content: ManyChat enables the addition of vibrant components such as images, videos, buttons, and carousels within conversations, boosting the user experience and providing visually enticing interactions.
Personalization and Division: With ManyChat, you can section your audience based upon their preferences, demographics, and habits. This allows for customized messaging and targeted projects, resulting in greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat enables you to send scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Series enable automated drip campaigns, nurturing leads and assisting them through the client journey.
Analytics and Insights: ManyChat supplies comprehensive analytics and performance metrics, giving you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This information helps in optimizing your chatbot method and enhancing consumer interactions.
E-commerce Combination: ManyChat seamlessly incorporates with popular e-commerce platforms, enabling companies to automate product recommendations, order updates, abandoned cart pointers, and more, thus improving the client shopping experience.
Live Chat and Human Takeover: ManyChat enables smooth transitioning in between automated chatbots and live chat, guaranteeing that customers can quickly reach a human agent when needed, offering a customized touch to client support.
Third-Party Integrations: ManyChat offers a wide range of integrations with third-party tools and services, including CRM systems, email marketing platforms, payment entrances, and more, enabling companies to extend their chatbot abilities.
10 Tips for Using ManyChat Effectively:
Plan Your Conversational Flow: Before diving into developing your chatbot, hang around carefully preparing the conversational flow, preparing for user interactions, and defining the wanted results.
Usage Customization: Utilize user qualities and division to customize conversations and tailor messages according to user preferences. This helps in creating a more pertinent and engaging experience.
Make Use Of Buttons and Quick Replies: Buttons and fast replies supply users with predefined options, making it much easier for them to browse through the discussion. Use them tactically to guide users and timely wanted actions.
Test and Enhance: Regularly evaluate your chatbot to guarantee smooth interactions and determine areas for enhancement. Screen user feedback and analytics information to optimize your chatbot’s efficiency in time.
Explore AI Features: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to enhance your chatbot’s understanding of user intent and offer more accurate reactions.
Utilize Broadcasting and Sequences: Benefit from broadcasting and series to engage with your customers regularly. However, be mindful of frequency and guarantee your messages offer value to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your client relationship management (CRM) system and email marketing platform to sync information and flawlessly nurture leads across channels.
Screen Analytics: Frequently evaluation analytics and performance metrics to gain insights into user engagement, conversion rates, and popular conversation courses. Utilize this information to fine-tune your chatbot strategy.
Provide Clear Call-to-Actions: Guide users towards wanted actions by consisting of clear and engaging call-to-action buttons or messages at strategic points within the discussion.
Embrace Live Chat: Include a smooth shift from chatbot to live chat when needed, ensuring a human touch for more complex inquiries or individualized help.
ManyChat provides different prices strategies to deal with varying business requirements:
Free Strategy: Ideal for individuals or small companies beginning their chatbot journey, permitting as much as 1,000 subscribers and limited features.
Pro Strategy: Priced at $10 monthly, this plan offers additional functions, increased subscriber limitations, and concern support.
Company Plan: Developed for growing companies, prices starts at $25 monthly and supplies sophisticated functions, increased customer limitations, concern assistance, and dedicated account management.
Business Plan: Customized for massive organizations, using customized prices, advanced features, high subscriber limitations, dedicated account management, and extra enterprise-level services.
Example Discussion Produced on ManyChat:
User: Hi, I have an interest in acquiring a new mobile phone. Can you suggest any designs?
Chatbot: Obviously! We have a wide range of smart devices offered. To better assist you, could you please let me understand your favored brand and spending plan?
User: I’m thinking about either an iPhone or a Samsung, and my spending plan is around $800.
Chatbot: Great! Both models offer outstanding functions and fall within your spending plan.
User: Yes, please supply me with the key features and requirements of the iPhone 13.
Chatbot: The iPhone 13 functions a spectacular Super Retina XDR display screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It likewise uses advanced Face ID technology for safe unlocking. Would you like to check out other options or discover more about the iPhone 13?
User: No, that sounds intriguing. How can I make a purchase?
Chatbot: To purchase, you can visit our online store by clicking the link below: [Link]
ManyChat is a flexible platform that empowers people and companies to develop interesting and interactive chatbots. With its easy to use interface, automation abilities, and integration with popular messaging platforms, ManyChat provides endless possibilities for improving consumer interactions, supplying personalized experiences, and driving business growth. By following the ideas shared in this post, you can take full advantage of the potential of ManyChat and unlock its full abilities to provide remarkable conversational experiences.